During this webinar, we will review the legal requirements for a safe workplace, consider the issues listed below, and provide other insights. By attending, you will learn specific de-escalation techniques and conflict resolution skills that are easily transferrable to your employees regardless of position within the company.
Frank will review and discuss:
- Federal and state workplace safety requirements
- Techniques for interacting with hostile employees
- Useful strategies to defuse a potentially violent situation
- Steps in responding to threatening or violent behavior
- Sharing these techniques and strategies within your company
Questions? Please call 312-245-7500 or email events@masudafunai.com.
