Our Client Services Department is seeking a bilingual, native Japanese, Client Services Representative (CSR) to join our Firm. The CSR is responsible for coordinating and facilitating responses to client inquiries and communications, as well as serving as a bilingual liaison for the intake of new matters, participating in prospective and existing client meetings, and handling service inquiries from clients. This position also assists with the Firm’s Japanese marketing and business development efforts, including reviewing and analyzing Japanese business data, preparing marketing materials, ads and presentations in Japanese, and maintaining the Japanese website. This individual will work closely with the attorneys, as well as clients services and marketing staff, to develop new clients and to sustain and expand existing relationships with current clients.
Qualified candidates must be self-motivated with excellent oral and written communication skills in both Japanese and English, superb customer service skills, as well as strong organization and prioritization skills. Other specific requirements include:
- Bachelor’s Degree in Business, Communications or related field
- 3-5 years of law firm or related professional services experience
- Ability to multi-task and lead projects through to completion
- Ability to work independently, with little or no supervision
- Proficiency in Microsoft Word, PowerPoint and Excel
Please send cover letter, resume and desired salary to:
Human Resources Department
careers@masudafunai.com
Posted: 11.05.2019